How Ship Supplys delivers ship provisions in Istanbul — fresh produce, frozen meat and dairy, dry stores and bonded items — to vessels calling Zeyport, Ambarlı, Tuzla and the Marmara anchorages.
A vessel calling Istanbul needs more than a generic ship supply company — it needs a provisions partner that understands cold chain rules, crew nationalities and the tight delivery windows of European-side container terminals. At Ship Supplys, provisioning is the heart of our daily operations, with dedicated buyers visiting Istanbul wholesale markets every morning to secure fresh fruit, vegetables, meat, dairy, eggs and bakery items.
Our provisioning workflow starts the moment an RFQ arrives. The vessel's requisition list is checked against approved supplier lists, crew preferences and seasonality. Items that need import (such as specific brands of beverages or specialty produce) are sourced through our international procurement network. Dry stores, canned goods and bonded items are picked from our Istanbul warehouse, sealed and labeled with the vessel name, voyage and delivery date.
Cold chain is non-negotiable. Frozen meat, seafood and dairy are loaded into temperature-controlled trucks calibrated to maintain -18°C from warehouse to vessel. Chilled produce travels at 2–8°C with continuous monitoring. On arrival at Ambarlı container terminals or Tuzla shipyards, our delivery team checks temperatures one more time before handing the manifest to the chief steward or the duty officer.
Crew change calls receive a slightly different treatment. We prepare crew change catering packs — bottled water, energy drinks, snacks, ready-to-eat meals — that go on board within an hour of berthing. For multinational crews calling Istanbul, our provisions list includes halal-certified meats, Asian staples (rice varieties, soy sauce, noodles) and European essentials in the same delivery, all on one invoice.
Bonded stores (tobacco, alcohol, perfumed items) follow Turkish customs procedures for sealed delivery. Documentation is prepared in advance so customs officers can verify the manifest at the terminal gate without delaying the vessel. Owners receive itemized invoices in USD or EUR, with photo proof of delivery and signed receipts archived for audit.
If your vessel is calling any Istanbul port — Zeyport, Ambarlı, Kumport, Marport, Mardaş, Haydarpaşa, Kumkapı, Tuzla or Pendik — send the requisition, ETA and berth to our operations desk. We confirm availability, delivery method and price within minutes, 24 hours a day.
